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2018 Agenda

Our conference is approved for SHRM-CP/SHRM-SCP credits as well as HRCI recertification credit hours. For more specifics as well as the process to submit HRCI credits, see here.
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Tracks
LEGAL TRACK  The Legal Track will be available for those seeking specific topics such as discrimination, lawsuits, new administration policy, and other employment law. Education sessions will be led by lawyers and professionals who are available to answer those challenging legal questions.

RECRUITING TRACK – Workforce attraction is a hot topic across the state and this track connects you with recruitment strategies that help fill your positions. Presenters will have insight on building creative approaches and best practices to apply directly to your recruitment or retention processes.

ASSOCIATION FOR TALENT DEVELOPMENT (ATD) TRACK – This track focuses on topics related to the continuous development of people and their performance within organizations. It is presented in partnership with the North Dakota Chapter of the Association for Talent Development.

Monday, 9/17

4:00 – 6:00
 
Registration
 

Tuesday, 9/18

Daily Agenda 
7:00 – 3:30
 
Registration
 
7:00 – 5:00
 
SHRM Concierge Desk
 
7:00 – 10:15
 
Grab-N-Go Breakfast
 
8:00 – 8:40
 
Welcome Address
 
8:45 – 10:00 Concurrent Sessions
 
  • Work Ethic: The Critical Skills for the 21st Century Workforce
    Josh Davies, The Center for Work Ethic Development
    Work ethic - sometimes called soft skills, workplace readiness, or foundational behaviors – are emerging as critical skills for the future. Students with strong non-cognitive skills graduate college at nearly double the average rate. Nearly 9 out of 10 hiring managers nationwide say work ethic is their most important factor in hiring. The challenge is that less than one in five students have these basic skills, and almost all education is focused on academic and cognitive skills. However, new strategies in developing work ethic are making a huge difference with diverse populations across the country. Discover the secrets that The Center for Work Ethic Development is using to help organizations around the world build the seven behaviors of work ethic. Through curriculum, certification, and consulting, they are equipping communities to prepare their local workforce for employment and life-long success.

     
  • Medical Marijuana & Your Workplace Drug Testing Policy
    Joel Blanchard, Sanford OccMed
    Legal Track
    Marijuana presents distinctive challenges for employers who need to provide a safe workplace. Its mixed composition and diverse means of use can make it difficult to create and enforce drug policies that also take into account conflicting regulations and legislation from the state and federal government.  

     
  • How to Help Employees Learn What They Need to Know
    Tino Simon, Microsoft
    Handout
    ATD Track
    The goal of training is to impact learner behavior. So how do people learn? How much time should be spent on introductions? How much on practice exercises? What all should be included in a course summary? And what’s the point of it? Don’t worry, we’ve got you covered.Instructional scaffolding is a process designed to make your training more effective. In this session we’ll introduce Scaffolding Theory and show how it can be applied to create and deliver engaging and effective training material. We'll also talk about the ROPES model, which provides a framework of key ingredients for creating, structuring, and delivering effective instructional classes.

     
  • A Deep Dive into Collaborating with Competitors to Meet Workforce Challenges 
    Melissa Hassett, Manpower Group Solutions

    Recruiting Track
    Shared talent pools may very well be the key to finding talent in the future. Businesses are looking for growth and need access to the right talent to help them keep pace. But as the talent shortage heats up, employers are having more and more difficulty finding the talent they need. Because of this, it’s time to consider a revolutionary new solution.

     
  • Dipping into Untapped Labor Pools
    James Whirlwind Soldier, Mind Shift

    Recruiting Track
    This presentation will address opportunities for underemployed or underutilized populations in North Dakota to return to the labor pool. In a state with such low unemployment, it is important that employers look to populations that typically have difficulty entering (or reentering) the labor force. This session will include representatives from the following groups: Mind Shift, Vocational Rehabilitation, Jeremiah Proect, F5, United Way, Stay at Home Mom (SAHM) Community

     
  • Employer Unleashed: Rethinking Your Approach to Recruitment & Retention
    Pat Bertagnolli, Nuverra Environmental Solutions

    Recruitment Track
    It’s time to say Hello to the employee’s labor market! With five generations of candidates in the workforce today, all seeking the right position, at the right time, with the right company, it’s time for employers to blaze a trail and rethink their approach to recruitment and retention.  This will be a live and personal look at a business in Western North Dakota – and how they are taking their uphill challenges head on to get results! Areas covered will include 1. Time to update the HR Playbook 2. Is no experience necessary the new model? 3. Scouting report – recruiting community business partners, and 4. Making an impression that matters. The world of HR is changing in North Dakota – to be successful, you will learn that it takes a community!
    This session is repeated during the Relax and Repeat Session on 9/19 at 5:30.
10:00 – 10:30
 
Break
 
10:30 – 11:45 Concurrent Sessions
 
  • Uncovering Leadership Blind Spots
    Tamara Anderson, Dale Carnegie of ND & MN
    Whitepaper
    Everyone has had great leaders who have been respected and employees have wanted to do their best work for, and then there are not-so-great leaders who lacked what it takes to motivate their team’s performance. This session will provide a broad perspective on the leadership characteristics that motivate people to do their best work and stay with their organization. Backed by groundbreaking research, participants will discover potential blind spots for how employees prioritize the importance of various leadership characteristics, their impact on employee engagement, and strategies for how to uncover the potential leadership blind spots in your organization.
     
  • Drive Business Success with Workplace Flexibility - SCHEDULE CHANGE
    Nancy Conway, SHRM
    Demographic and technological transformations are the new workplace reality, forcing HR and organizations to reimagine how work gets done to ensure business competitiveness. Learn how you can drive business success by harnessing the power of workplace flexibility (“workflex”) to manage these workforce changes and support your organizational goals and strategy. Explore how workflex can add value to the bottom line at your organization by improving retention and employee health and well-being, reducing absenteeism and real estate costs, and increasing productivity with better engagement and a solid business continuity strategy. This session will also help you make a strong business case for the value of workflex to your leadership team, using strategic workforce planning data and performance metrics, and by benchmarking your worklife offerings and leveraging other resources available under the SHRM-Families and Work Institute partnership.

    This session is approved for strategic credit.
    This session is repeated on 9/19 at 1:00

     
  • Internet and Social Media Marketing Should Never Be an Accident
    Stacy Sturm, URL Radio
    If done right, social media is the best tool for finding employees and resources, building partnerships and image, targeting customers, and researching to better your business. Most people make the mistake of using social media to vent frustrations, post pictures of their amazing life, and creep on what other people are doing. Oh, and they post about their business when they think about it. This session will provide an easy step-by-step process to better your business through social media strategies: building a database, identifying opportunities, building relationships, marketing your business, and targeting your employees and customers, no matter what your industry.

     
  • Retaining Talent
    Rod Koch, WCCO Belting, Inc.
    ​Recruiting Track
    A case study will be presented of how key staffing issues have been/are being addressed at WCCO Belting, Inc. These issues specifically are leadership, recruitment, retention, and millennials.

     
  • The National Labor Relations Act: What You Need to Know
    Seth A. Thompson, Vogel Law Firm
    Handout Notes
    Legal Track
    Federal labor law under the National Labor Relations Act is complicated subject for a host of reasons. The Act was enacted in 1935 during a different era in U.S. history and workforce relations, but has seen few substantive amendments. Compounding Act’s complexity is National Labor Relations Board’s frequent rulemaking initiatives and reversals of past decisions, creating a state of flux in the law. This presentation outlines how the Act applies to private-sector employers, both unionized and non-unionized; the various rights and obligations under the Act for employees, employers, and labor unions, and recent changes in the National Labor Relations Board’s case law as well as its rulemaking initiatives. It concludes with common questions and issues employers encounter when managing the workforce.
    This session is repeated on 9/18 at 1:45.
12:00 – 1:30











 
Luncheon Address with Keynote

Follow Me! What the Best Leaders Do to Get People to Follow
Ted Schick, Schick Corporate Learning

Handout

Great leaders inspire us to excel and be our best. This presentation will delve into what the great leaders do to reach others – or how they get others to willingly follow. Discover the qualities of these leaders, from past to present. From character to outlook, learn how we can employ these riveting attributes in our everyday leadership lives to be our best and inspire our teams.

Sponsored by Sanford Health

 
1:45 – 3:00 Concurrent Sessions
 
  • Cracking the Cohesive Teams Code
    Michelle Wall, Dale Carnegie of ND & MN
    High performance teams can create a significant competitive advantage when it comes to developing innovative products, providing outstanding service or solving complex problems.  Yet too often, the competitive advantage is lost as team members struggle to work together effectively. The Five Behaviors of a Cohesive Team™ is a process that provides HR leaders with a simple yet powerful method to analyze team issues and facilitate changes and can serve as the secret code to your team’s performance.  It’s used to help team members learn to work together more efficiently and effectively and become a more cohesive team. 

     
  • Leadership and Employee Development Through Service Learning
    Sarah Miller, Wanzek Construction
    ATD Track
    According to a recent Civic 50 survey, company sponsored community service has multiple benefits – not only can service learning improve a company's brand and sales but service experience has also been proven to expand employee skill sets. Service learning is a strategy to combine meaningful service experiences with targeted, strategy driven learning objectives.  Essential components of an effective service learning experience include identifying/meeting a need in the community, connecting the experience to learning, and intentional reflection. This session will highlight important aspects of service learning programs including establishing learning outcomes, finding an appropriate experience, facilitating reflection and assessment of learning, and learn how several companies have seen results after partnering with a local non-profit to use a service learning framework in customer service and leadership training.  

     
  • Six Steps to Becoming a Destination Workplace
    Danny Nelms, Work Institute
    Recruiting Track
    In today's job market, employees have the upper hand and the competition for workers is heated. It's critical that your environment become a destination workplace - an organization employees desire to be a part of - in order to attract and retain workers. In this session, insights from more than 250,000 exit interviews will be revealed that demonstrate the reasons employees quit. The session will highlight the six steps companies need to take to uncover deep insights into their organization, build action plans, and improve employee engagement and retention at their company.
    This session is approved for strategic credit.
    This session is repeated on 9/19 at 3:15.

     
  • So, You Wanna Start an Apprenticeship...
    Jennifer Dahl, ND Dept of Commerce
    This session will explore how apprenticeships are an available solution to companies to fill open positions and training needs. Jennifer will cover what how to get started in the process, provide resources and contacts that will be valuable along the journey and introduce local experts who understand the process and potential hiccups along the way. Panelists from NDSCS, Bismarck Aero Center, and Trinity Health will present on related technical instruction options as well as how to start apprenticeships in industries that do not stereotypically use this solution to train their talent.

     
  • The National Labor Relations Act: What You Need to Know
    Seth A. Thompson, Vogel Law Firm
    Handout Notes
    Legal Track
    Federal labor law under the National Labor Relations Act is complicated subject for a host of reasons. The Act was enacted in 1935 during a different era in U.S. history and workforce relations, but has seen few substantive amendments. Compounding Act’s complexity is National Labor Relations Board’s frequent rulemaking initiatives and reversals of past decisions, creating a state of flux in the law. This presentation outlines how the Act applies to private-sector employers, both unionized and non-unionized; the various rights and obligations under the Act for employees, employers, and labor unions, and recent changes in the National Labor Relations Board’s case law as well as its rulemaking initiatives. It concludes with common questions and issues employers encounter when managing the workforce.
    This session was repeated on 9/18 at 10:30.

     
  • TOUR: Bismarck Public Schools - Career Academy & Technical Center: Providing Youth with Industry Tools
    Dale Hoerauf, Bismarck Public Schools

    Attendees will take an on-site tour of the CTE Center which has been part of the Bismarck Public School District for over 30 years. Bismarck CTE Center is located on the campus of Bismarck State College and shares space with BSC in the Career Academy and Technical Center Building. Bismarck CTE Center has an enrollment of nearly 1400 students from ten public and private high schools yearly. The CTE Center provides students with quality education in career and technical programs including high wage, high demand technical training, academic integration and alignment with post-secondary education.
    The Career Academy houses such courses as Aviation, Horticulture/Botany (with a Green House), Pre-Engineering/Tech Ed, Medical Related Careers II, Certified Nursing Assistant, Electronics, Graphic Design/Digital Design, a math class, and a Resource/tutoring room. A number of industries have expressed an interest in the potential this type of facility has to offer for skilled graduates. Instructors at the CTE Center have industry-based experience in the program areas they teach. Each program has a local industry advisory committee that provides feedback on equipment and curriculum requirements, so students receive real world, "hands-on" learning opportunities.
    This session is repeated on 9/19 at 1:00.

    Reserve your space at the Conference Registration Area.
     
  • TOUR: Basin Electric On-site Company Tour: How Culture is Shaped by Environment
    Diane Paul and Tammy DeWitt, Basin Electric Power Cooperative

    Attendees will tour Basin Electric who has recently gone through a major expansion and added 91,000 square feet onto their current space. This will bring all the headquarter employees under one roof - versus spreading 550 employees across five locations. Upon completion of the addition, the remainder of the building will be remodeled to match the addition including collaborative workspaces, open area cubicles, and transparent conference rooms. The goals of the addition, aside from adding space was to create an environment that increased collaboration and the transfer of knowledge and ideas in the workplace. These exchanges will help enhance productivity and instill the cooperative culture into Basin's workforce. Before the expansion-as well as during, Basin has been in a period of transition impacting the physical look but also the culture of the organization. Conscious transitioning has been key to the management, communication, and HR teams. This presentation will look at the steps Basin has used to strategically plan for the physical look of the expansion, the communication plan to present the new space and remodeling, and the plan to transition the staff and the culture to the new arrangement.
    This session is repeated on 9/18 at 3:30.

    Reserve your space at the Conference Registration Area.
3:00 – 3:30
 
Break
 
3:30 – 4:45 Concurrent Sessions
 
  • Reasonable Accommodations
    Michelle Kommer, ND Dept of Labor and Human Rights & Job Service North Dakota
    Legal Track
    Employers have an obligation to eliminate workplace barriers for employees with Disability. But what is the legal requirement for providing a reasonable accommodation and what is reasonable? Learn how to identify reasonable accommodation requests, work with employees to eliminate barriers, and review day to day issues encountered with reasonable accommodation requests.

     
  • 6 Smart HR Strategies for Today's Serious Skills Gap
    Nancy Conway, SHRM
    What is the U.S. Skills Gap and why does it matter to your organization and to our country?  In this session, attendees will learn the answers to those two important questions and explore six HR strategies that can help organizations close its skills gap. Topics covered include: partnering with local workforce development boards, working jointly with educational institutions, conducting professional development, establish apprenticeships, retaining Baby Boomers, and hiring Veterans, ex-offenders, and disabled workers. Attendees will analyze how these strategies can affect an organizational bottom line and ability to compete successfully.

     
  • Communication Styles
    Mitch Johnson, CoreLink Administrative Solutions
    Handout 1
    Handout 2
    ATD Track
    Elephants, Horses, Owls, and Tigers! Oh My! This is a train-the-trainer session on communication styles. Attendees will discover their personal style and learn how to teach others their style as well as how to flex between the styles. Many communication assessments are available; however, the animal themed incorporation creates a deeper level of retention. High functioning teams rely on communication for trust and progress – this will help your team analyze their style to work toward these goals.
     
  • Workforce Avengers: Build Your Network!
    Wendy Dailey, South Dakota State University
    Recruiting Track
    Become the Agent Coulson in your life to build your team of Workforce Avengers to help you be the Workforce Superhero your company needs. Attendees will discover why networking is important in and out of your company. Wendy will share creative ways to network, including using social media for larger impact.

     
  • HOSA - Future Health Professionals
    Denise Andress, ND Area Health Education Center
    Recruiting Track
    HOSA: Future Health Professionals is a national student organization that provides a unique program for secondary and postsecondary/collegiate career and career and technical education students enrolled in health science programs for students who are interested in or are planning to pursue a health career. HOSA: Future Health Professionals is filling the pipeline with tomorrows healthcare workforce. The mission of HOSA is to enhance the delivery of compassionate, quality health care by providing opportunities for knowledge, skills and leadership development of all health science students, therefore, helping students to meet the needs of the health care community. Find out what the organization is doing and how to get involved to help fill your own talent pipeline with potential.

     
  • Leadership Toolbox
    Keynote Speaker: Ted Schick, Schick Corporate Learning

    Handout
    Effective leaders use their leadership tools every day to motivate and inspire their team and moreover, they continue to add to their toolbox. In fact, good leaders are never done adding to their leadership toolbox. During this session, we will list and describe the “tools of leadership” for either the new leader or seasoned leader---there’s something for everyone. First lesson: Use the right tool for the right job—not everything requires a hammer.
     
  • TOUR: ND Safety Council: Building Training Solutions to Fit Your Needs
    Chuck Clairmont, North Dakota Safety Council

    Attendees will take an on-site tour of the recently constructed ND Safety Council Campus. Established in 1948, the North Dakota Safety Council is a chapter of the National Safety Council. Their goal is to prevent incidents by teaching people to recognize hazards, learn how to properly respond to unsafe conditions and keep safety top of mind. During the tour, attendees will learn specific safety trends and stories impacting the workforce of North Dakota. Available solutions and offerings will be presented to assist companies to improving business retention and safety practices. Attendees will be able to see the state of the art facility and training modules for a more hands-on approach.
    This session is repeated on 9/19 at 3:15.

    Reserve your space at the Conference Registration Area.
     
  • TOUR: Basin Electric On-site Company Tour: How Culture is Shaped by Environment
    Diane Paul and Tammy DeWitt, Basin Electric Power Cooperative

    Attendees will tour Basin Electric who has recently gone through a major expansion and added 91,000 square feet onto their current space. This will bring all the headquarter employees under one roof - versus spreading 550 employees across five locations. Upon completion of the addition, the remainder of the building will be remodeled to match the addition including collaborative workspaces, open area cubicles, and transparent conference rooms. The goals of the addition, aside from adding space was to create an environment that increased collaboration and the transfer of knowledge and ideas in the workplace. These exchanges will help enhance productivity and instill the cooperative culture into Basin's workforce. Before the expansion-as well as during, Basin has been in a period of transition impacting the physical look but also the culture of the organization. Conscious transitioning has been key to the management, communication, and HR teams. This presentation will look at the steps Basin has used to strategically plan for the physical look of the expansion, the communication plan to present the new space and remodeling, and the plan to transition the staff and the culture to the new arrangement.
    This session is repeated on 9/18 at 1:45.

    Reserve your space at the Conference Registration Area.

Wednesday, 9/19

Daily Agenda 
7:00 – 3:30
 
Registration
 
7:15 – 10:15
 
Grab-N-Go Breakfast
 
8:00 – 9:15














 
Keynote Address

Attention Pays™: How to drive profitability, productivity and accountability
Neen James

 
We all want (or at least need!) attention to get the results we want. The question is: how? Too often we approach attention as a transaction: we think we have to give it to get it. But that’s not how the most valuable attention works. In fact, attention really only pays when we pay attention to attention itself -- when we invest our attention with intention and focus on what truly matters. 
Join speaker, author, and sassy little Aussie, Neen James, as she explores how truly being intentional makes attention valuable, and why paying attention drives profitability, productivity and accountability. Neen shares strategies on how we can focus personally, professionally and globally to pay attention to what matters.


Conference Resources
 
9:15 – 10:15

 
Exhibitor Showcase, break with the exhibitors 
Sponsored by Sanford Health Plan/Great Plains Brokerage 

 
9:20 – 9:40
 
Exhibitor Smart Stage – Preference Employment Solutions, Heather Ostrowski
 
9:45 – 10:05
 
Exhibitor Smart Stage – First International Bank & Trust: Benchmarking Your Retirement
 
10:15 – 11:30 Concurrent Sessions
 
  • Workforce Development Strategies and the Building Trades Union
    Jason Ehlert, ND State Building & Construction Trades Council
    Recruiting Track
    By partnering with Building Trades Unions, contractors are solving the workforce challenges facing the country today. The Building & Construction Trades Unions utilize the registered joint-apprenticeship model to train and develop a skilled workforce to meet the needs of a growing industry. Contractors and Labor come together to jointly manage an education system that combines on-the-job education with classroom instruction. Employees and members apply these theories on work sites. By working with private industry, this education model adjusts in real time to address changing industry needs. Unions and contractors partner to learn exactly what is needed for the workforce to be efficient. These joint-apprenticeship programs are privately funded and are not dependent on taxpayers or tuition for funding.

     
  • Your Role in Leading Change
    Jess Almie, Discovery Benefits
    ATD Track
    Who is responsible for leading and influencing change in an organization? Everyone! The problem is that even though change moves our organizations forward, improves effectiveness, and increases impact it is incredibly difficult to implement well. This session will explore four change realities, each embedded with practical strategies that every employee can use to lead and influence whether changes need to happen or are already happening in the workplace.
    This session is approved for strategic credit.
    This session is repeated on 9/19 at 3:15.

     
  • Selling Upstream: Tips, Tools, and Tactics on How to Bring your BIG Ideas to Life
    John Bollinger, Bismarck Larks
    We all develop great ideas to improve our company, but how do we best articulate this idea and sell it upstream so upper management/CEO understands it? As a small business owner, John not only had to convince CEOs/decision makers about the value of his ideas in a short period, but also has heard effective and ineffective pitches. Whether you're a natural sales person or not, John's presentation and experiences can give you some reliable tools to make your ideas come to life.

     
  • Folding Time™: How to Focus Your Time, Energy and Attention to Make An Impact
    Keynote Neen James

    Conference Resources
    What if we’ve been thinking about productivity all wrong? As leaders we are constantly being asked to do more with less. So we focus on being more “productive” and trying to get twice as much done in half the time. But no matter how productive we get, our calendars are triple-booked and our inboxes are overflowing. The goal isn’t to get the most work done. It’s to get the most important work done, efficiently and effectively. To do that, we need to not only manage our time, but focus our attention, and leverage our energy. 
     
  • FMLA, ADA, Workers' Compensation & The Bermuda Triangle 
    Kate Bischoff, tHRive Law & Consulting

    Legal Track
    Employee leave is never easy.  It's not getting any easier. Navigating the Bermuda Triangle of the Family and Medical Leave Act, the Americans with Disabilities Act, and workers' compensation can be difficult for even the most seasoned HR pro. Through case studies, sarcasm, and current legal precedent, learn about trends in FMLA, ADA, and work comp leave management.
11:30 – 1:00

 
Lunch during Exhibitor Showcase
Sponsored by Employer Support of the Guard and Reserve (ESGR)

 
11:35 – 11:55
Exhibitor Smart Stage – ACT, Inc
 
1:00 – 2:15 Concurrent Sessions
 
  • Reinventing Recovery in North Dakota
    Kathryn Helgaas Burgum, First Lady of North Dakota

    The First Lady will share her personal story of addiction and recovery and what she has learned along the way – including what companies and organization can do to collectively eliminate the shame and stigma of the disease of addiction, helping more people to experience recovery. Managers, human resources professionals, and employees all play a role in creating an inclusive and supportive environment for those struggling with addiction. First Lady Kathryn's presentation will cover addiction as a disease, storytelling as a method to eliminate stigma, and strategies to establish a supportive workforce culture around recovery. The First Lady's presentation will inspire a stronger, more connected workforce culture where families, employees and communities can flourish.

     
  • The Hidden Profit: High Potential vs. High Performing Employees
    Krishna Powell, HR 4 Your Small Biz, LLC
    If an HR leader wishes to immediately increase employee engagement and retention, it is imperative he or she correctly identifies and utilizes the talent in their organization. This session will show leaders how to boost their organizations bottom line by avoiding one of the costliest mistakes employers make - not correctly identifying and developing their high potential and high performing employees.
    This session is repeated on 9/19 at 5:30 during the Relax or Repeat Sessions.

     
  • Drive Business Success with Workplace Flexibility
    Nancy Conway, SHRM
    Demographic and technological transformations are the new workplace reality, forcing HR and organizations to reimagine how work gets done to ensure business competitiveness. Learn how you can drive business success by harnessing the power of workplace flexibility (“workflex”) to manage these workforce changes and support your organizational goals and strategy. Explore how workflex can add value to the bottom line at your organization by improving retention and employee health and well-being, reducing absenteeism and real estate costs, and increasing productivity with better engagement and a solid business continuity strategy. This session will also help you make a strong business case for the value of workflex to your leadership team, using strategic workforce planning data and performance metrics, and by benchmarking your worklife offerings and leveraging other resources available under the SHRM-Families and Work Institute partnership.

    This session is approved for strategic credit.
    This session was repeated on 9/18 at 10:30.

     
  • What Adult Education Can Give You to Meet Workforce Needs with Ready to Work Individuals
    Val Fischer, ND Department of Public Instruction

    Recruiting Track
    This interactive panel presentation will be a panel discussion on how three under-utilized workforce populations (previously incarcerated adults, English language learners/New Americans and non-traditional individuals who have earned a GED) become critical to meet workforce needs in a variety of industry sectors. Learn what skills and education they receive to contribute to both workforce shortages and become exemplary employees.

     
  • Embracing Change: Keeping Morale and Productivity Up When Times are Tough 
    Bethany Berkeley, Dale Carnegie of ND & MN

    Downsizing/RIFs, mergers, acquisitions, and leadership transitions are among the more common and challenging organizational changes that human resource professionals are tasked with navigating effectively. The need for workforce leadership to be equipped with skills to navigate these transitions is substantial, recent research confirms it. The rate of projected mergers and acquisitions is at an all-time high and there is an increasing rate of baby boomers approaching retirement. A recent survey conducted by the Fargo, Moorhead, West Fargo Chamber of Commerce reported that workforce challenges continues to be the number one issue impacting North Dakota businesses. Maintaining high levels of morale and productivity when times are tough is vital for the overall growth and health of the organization; however, particularly during times of transition, attitudes and behaviors are contagious and it takes only one person to negatively or positively influence the masses. Change elicits fear and uncertainty, which can tank engagement and create additional barriers to move forward and rebuild. This session will equip you with skills to work with the leadership within your organization to effectively embrace change and maintain a healthy company culture throughout transition.

     
  • Employee Handbooks - Top 10 Traps for the Unwary
    Cynthia Bremer, Ogletree Deakins
    Legal Track
    An employee handbook is the foundation upon which an employer builds its workplace culture, as well as its legal defenses. They serve the practical purpose of defining the company’s mission and values, as well as answering frequently asked questions concerning compensation, benefits, and time off from work. Employee handbooks are essential to demonstrating a company’s compliance with employment laws. To ensure that your organization has an effective handbook in place, we have identified the top 10 traps for an unwary employer. The number one trap, of course, is not having an employee handbook at all! This session will offer practical tips designed to create a happy and productive workplace while at the same time limiting employer liability.

     
  • TOUR: Bismarck Public Schools - Career Academy & Technical Center: Providing Youth with Industry Tools
    Dale Hoerauf, Bismarck Public Schools

    Attendees will take an on-site tour of the CTE Center which has been part of the Bismarck Public School District for over 30 years. Bismarck CTE Center is located on the campus of Bismarck State College and shares space with BSC in the Career Academy and Technical Center Building. Bismarck CTE Center has an enrollment of nearly 1400 students from ten public and private high schools yearly. The CTE Center provides students with quality education in career and technical programs including high wage, high demand technical training, academic integration and alignment with post-secondary education. 
    The Career Academy houses such courses as Aviation, Horticulture/Botany (with a Green House), Pre-Engineering/Tech Ed, Medical Related Careers II, Certified Nursing Assistant, Electronics, Graphic Design/Digital Design, a math class, and a Resource/tutoring room. A number of industries have expressed an interest in the potential this type of facility has to offer for skilled graduates. Instructors at the CTE Center have industry-based experience in the program areas they teach. Each program has a local industry advisory committee that provides feedback on equipment and curriculum requirements, so students receive real world, "hands-on" learning opportunities.
    This session was repeated on 9/18 at 1:45.

    Reserve your space at the Conference Registration Area.
     
  • TOUR: Bobcat Acceleration Center – Creating a Space for Culture
    Matt Sagaser, Bobcat Acceleration Center

    Attendees will tour the Bobcat Acceleration Center. Created in 2014, the space houses 175 individuals tasked with initial design, prototype engineering and manufacturing, computer simulation, and testing of ideas and concepts. This office is collaborative open office environment that is equipped with modern devices, tools, software systems that will expedite the product and process development. You may see the VP of engineering sitting a low wall cube and a skid-steer in the conference room. Their state of the art, office free building came from discussions and thoughts after touring Herman Miller, Whirlpool, Microsoft, Google, Polaris, and other facilities. The main goals of the building were to inspire collaboration, communication, and creativity. The tour will focus on the building, the journey to get there, and the progress the culture has made since its inception.
    This session is repeated on 9/19 at 3:15.

    Reserve your space at the Conference Registration Area.
2:15 – 3:15

 
Break with Exhibitors
Sponsored by Ultimate Software

 
2:20 – 2:40

 
Exhibitor Smart Stage – Impact Dakota: Developing People in Support of Lean Enterprise Transformation Model, Reza Maleki
 
2:45 – 3:05
 
Exhibitor Smart Stage – TrainND
 
3:15 – 4:30 Concurrent Sessions
 
  • Attracting Out of State Workers: A Working Roundtable Discussion & Analysis
    Kurtis Karn, Workforce Development Council and CoSchedule
    Recruiting Track
    Instead of a standard presenter/audience format, this approach flips the table causing the attendees to become the key content presenters. We invite conference attendees to come to create working strategies specific to topics related to recruiting Out of State Employees. This session is for those interested in sharing and working through strategies versus just a listening/education session. The goal of the session is to create a list of potential solutions regarding attracting workers to ND and to inspire creative strategies among the attendees. Specific topics covered/shared will be targeted locations, youth attraction, integration into company/communities, incentivization, retention.
    Space is limited to 50 attendees. Table moderators will be present to capture ideas.

     
  • Six Steps to Becoming a Destination Workplace
    Danny Nelms, Work Institute
    Recruiting Track
    In today's job market, employees have the upper hand and the competition for workers is heated. It's critical that your environment become a destination workplace - an organization employees desire to be a part of - in order to attract and retain workers. In this session, insights from more than 250,000 exit interviews will be revealed that demonstrate the reasons employees quit. The session will highlight the six steps companies need to take to uncover deep insights into their organization, build action plans, and improve employee engagement and retention at their company.
    This session is approved for strategic credit.
    This session was repeated on 9/18 at 1:45.

     
  • Your Role in Leading Change
    Jess Almie, Discovery Benefits
    ATD Track
    Who is responsible for leading and influencing change in an organization? Everyone! The problem is that even though change moves our organizations forward, improves effectiveness, and increases impact it is incredibly difficult to implement well. This session will explore four change realities, each embedded with practical strategies that every employee can use to lead and influence whether changes need to happen or are already happening in the workplace.
    This session is approved for strategic credit.
    This session was repeated on 9/19 at 10:15.

     
  • Tell your Story to Attract, Engage, Retain
    Heather Ostrowski, Preference Employment Solutions
    Handout
    Recruiting Track
    It's a competitive world out there for attracting talent! Do you know how to answer the question from your candidates, "Why should I work for you?" This session is about the Employee Value Proposition(EVP) – definition: the balance of the rewards and benefits that are received in return for their performance at a workplace. A strong culture starts with a great EVP. During this training, we will talk about how rewards and benefits play into the EVP, as well as how to develop and implement your own.

     
  • From the Annual Review to a Coaching Culture
    Raquel Nachatilo, Missouri Valley Family YMCA
    Handout
    Help your organization create the conditions for sustainable high performance by implementing a powerful culture of coaching. Coaching assists individuals to grow and develop, empower your entire organization to tap the power, ideas and wisdom of its own staff through people learning how to deliver and respond to feedback in powerful and healthy ways. During this presentation discover what it looks like when a coaching culture is present, including components of the leadership/professional developmental and goals implementation personalized to your company. You will also learn the difference between coaching and disiplinary action as well as how to start the cultural transformation.
     
  • #MeToo, #TimesUp & Harassment Trends 
    Kate Bischoff, tHRive Law & Consulting

    Legal Track
    Harassment has dominated the news and social media for the last year, fanning fears that all the money we have invested in harassment training have been for naught. So what should we do? Here from a nationally recognized harassment trainer on what you can do to better prevent the scourge of harassment in your workplace.

     
  • TOUR: ND Safety Council: Building Training Solutions to Fit Your Needs
    Chuck Clairmont, North Dakota Safety Council

    Attendees will take an on-site tour of the recently constructed ND Safety Council Campus. Established in 1948, the North Dakota Safety Council is a chapter of the National Safety Council. Their goal is to prevent incidents by teaching people to recognize hazards, learn how to properly respond to unsafe conditions and keep safety top of mind. During the tour, attendees will learn specific safety trends and stories impacting the workforce of North Dakota. Available solutions and offerings will be presented to assist companies to improving business retention and safety practices. Attendees will be able to see the state of the art facility and training modules for a more hands-on approach.
    This session was repeated on 9/18 at 3:30.

    Reserve your space at the Conference Registration Area.
     
  • TOUR: Bobcat Acceleration Center – Creating a Space for Culture
    Matt Sagaser, Bobcat Acceleration Center

    Attendees will tour the Bobcat Acceleration Center. Created in 2014, the space houses 175 individuals tasked with initial design, prototype engineering and manufacturing, computer simulation, and testing of ideas and concepts. This office is collaborative open office environment that is equipped with modern devices, tools, software systems that will expedite the product and process development. You may see the VP of engineering sitting a low wall cube and a skid-steer in the conference room. Their state of the art, office free building came from discussions and thoughts after touring Herman Miller, Whirlpool, Microsoft, Google, Polaris, and other facilities. The main goals of the building were to inspire collaboration, communication, and creativity. The tour will focus on the building, the journey to get there, and the progress the culture has made since its inception.
    This session was repeated on 9/19 at 1:00.

    Reserve your space at the Conference Registration Area.
4:30 – 5:15
 
Exhibitor Social with silent auction, door prize drawings, and raffles
 
5:30 – 6:30 Relax Or Repeat Session
 
  • Employer Unleashed: Rethinking Your Approach to Recruitment & Retention
    Pat Bertagnolli, Nuverra Environmental Solutions

    Recruitment Track
    It’s time to say Hello to the employee’s labor market! With five generations of candidates in the workforce today, all seeking the right position, at the right time, with the right company, it’s time for employers to blaze a trail and rethink their approach to recruitment and retention.  This will be a live and personal look at a business in Western North Dakota – and how they are taking their uphill challenges head on to get results! Areas covered will include 1. Time to update the HR Playbook 2. Is no experience necessary the new model? 3. Scouting report – recruiting community business partners, and 4. Making an impression that matters. The world of HR is changing in North Dakota – to be successful, you will learn that it takes a community!
    This session was repeated on 9/18 at 8:45
     
  • The Hidden Profit: High Potential vs. High Performing Employees
    Krishna Powell, HR 4 Your Small Biz, LLC

    If an HR leader wishes to immediately increase employee engagement and retention, it is imperative he or she correctly identifies and utilizes the talent in their organization. This session will show leaders how to boost their organizations bottom line by avoiding one of the costliest mistakes employers make - not correctly identifying and developing their high potential and high performing employees.
    This session was repeated on 9/19 at 1:00.

     
  • Retaliation, What is it Really?
    Kiersten Small, ND Department of Labor
    Legal Track
    Retaliation is one of the most commonly filed issues with the North Dakota Department of Labor and Human Rights and with the Federal Equal Employment Opportunity Commission. Employers must work with managers and supervisors to ensure that retaliation is not permitted in the workplace. Learn the legal definitions of retaliation, common workplace examples, and what can you do to prevent retaliation in the workplace.

Thursday, 9/20

Daily Agenda 
8:00 – 10:15
 
Registration
 
8:00 – 12:00 
 
SHRM Concierge Desk Open
 
8:00 – 9:15
 
Grab-N-Go Breakfast
 
8:30 – 9:45  Concurrent Session
 
  • Wearing the C: Leadership Lessons from the Greatest Captains and Coaches in Sports
    Keynote Speaker: Ross Bernstein, Ross Bernstein Speaking

    Ross Bernstein will lead into his closing keynote, “The Champion’s Code,” by diving deep into the world of leadership. Ross has written many biographies with coaches over the years and wrote a best-selling book about captains entitled “Wearing the C.” In this session, Ross will focus on dozens of amazing coaches and captains, and explain how they are able to create “buy-in” through some very unorthodox methods. In the world of HR it’s all about communication and relationships, and it’s no different in sports. Coaches must motivate their players in order to not only win, but to keep their jobs — so they utilize different tools in their toolboxes. Learn from some of the best on innovative approaches to connect with millennials, boomers, and difficult co-workers. Ross has learned that there is no right way to lead and will share several different philosophies that can be used to create buy-in and develop stronger relationships in the workplace.

     
  • Storytelling for Learning and Leading
    Amy Jokinen, Eide Bailly
    ATD Track
    Stories can teach lessons and inspire teams in ways that even the most perfectly crafted Infographic or PowerPoint cannot. While a picture may be worth a thousand words, a good story is worth more than 10,000 slides. In this session, we’ll discuss what makes a story good and identify best practices for crafting and delivering them for maximum inspiration and retention. We'll also take time to workshop your ideas in small groups, so bring a training topic or presentation idea to start developing your own stories.
     
  • The Truth About Engaging our Young Workforce
    Heather Ostrowski, Performance Employment Solutions
    Handout
    Recruiting Track
    Our workforce in constantly changing and currently it includes 5 generations. How are we adapting to engage all of our generations – including our newest one – Generation Z?  By the year 2020, Millennials will make up 50% of our workforce and Generation Z will make up 20%.  In this session we will learn first hand from a panel of Generation Z (ages 8 – 22) regarding how they prefer to learn, communicate, seek out careers and companies of interest and be engaged.  If you are ready to consider ways to adapt to our ever changing workforce and be open to new possibilities of leading our youth, this session is for you!   Come ready to put into action a different way to attract and engage Generation Z.

     
  • Practical Application of Succession Planning and Talent Development
    Bruce Miles, Big River Group
    Most businesses and business owners pay little, if any, attention to succession planning.  Current reasons (or excuses) include: we are just too busy, we are not sure how to do it, we have never done it before. Participants in this session will be guided through a quick and consistent set of steps that reduce time needed, allows for more reliable diagnosis of current employees' skills and possible future, allow for more accurate selection of succession candidates, and promote a better environment that will cause future leaders to become engaged in the process.  Sample protocol & worksheets will be handed out to participants. 
     
  • Legal Compliance and Risk Management for Supervisors
    Sarah Andrews Herman, Dorsey and Whitney
    Legal Track
    Supervisors are the front-line of risk prevention or risk creation depending on their training for all HR compliance issues. This topic covers the gamut: FMLA, ADA, Wage and Hour, discrimination, harassment, and more --all things supervisors must understand well. Training supervisors well is essential to workforce success!
9:45 – 10:15 

 
Break
Sponsored by Altru Health System

 
10:15 – 11:30




















 
Closing Keynote

The Champions Code: Building Relationships Through Life Lessons of Integrity and Accountability from the Sports World to the Business World
Ross Bernstein, Ross Bernstein Speaking 


Ross's signature keynote, "The Champion's Code,” is all about the DNA of what makes champions in sports so unique and how that relates to business. His PowerPoint is full of amazing photos about inspirational sports stories and about successful teams that tie into ethics and accountability, and about doing things the right way — with respect.
 
There are reasons certain teams win consistently, whereas others don't – and he explains why. It's based largely on the "Good to Great" concept of how the best companies can separate themselves from the rest of the pack through dynamic leadership, by creating a culture of excellence, by developing deeper relationships, and by giving extraordinary customer service. Ross weaves sports stories, about the DNA of champions, along with stories of companies who he has worked with — and shares best practice ideas on ways for HR professionals to think differently about hiring the right people while ultimately building stronger relationships.
 
Sponsored by Bank of North Dakota

 
11:30  21st Century Workforce Address, Governor Doug Burgum
10-Reasons Workforce Conference